If you have a question that is not answered below please feel free to contact our office on +61 3 9916 8888 or reach out to our Reservations Team on 1300 964 821 or email our Reservations Team at: email@example.com
What are reception's operating hours?
Reception hours are from 7am to 8pm. Contact us on (02) 9565 5051 if you anticipate you will need to check-in outside of these hours.
Are the rooms serviced daily?
Rooms are serviced daily by housekeeping. Bed linen is changed once for guests staying 4 days or more.
Are baby cots and extra beds available?
Do you have a restaurant?
No, we do not have a restaurant in the hotel, but please see Our Blog for food and drink options.
Are there cooking facilities in all apartments?
Yes, all apartments have a full kitchen.
Are laundry services provided?
We have laundry facilities in all our apartments. However, laundry and dry cleaning are available at an additional cost.
Is Internet access provided?
Complimentary unlimited WiFi is available throughout the property.
Do you have a lift/elevator?
Yes, we do!
Are pets allowed?
No. Unfortunately, we do not allow pets.
Are there smoking rooms available?
No. All our apartments are strictly non-smoking.
How do I get there?
You can find us at 84-86 Parramatta Rd, Camperdown.
Please check our Location page for more details.
Is on-site parking available and what is the cost?
Secure parking is available directly underneath the property and carries an additional charge of $35 per night. Entry is via Sparkes Street.
Alternatively, you can contact the hotel office directly during business hours on: +61 2 9565 5051
How far is it to the train station?
Newtown station is a 15-minute walk from Veriu Camperdown.
Is there a hospital nearby?
Yes, the Royal Prince Alfred Hospital is 650 metres away, which is less than a 10-minute walk.
How close are you to the University of Sydney?
Close! The University of Sydney is 12 minutes away by bus. There is a nearby bus stop on Parramatta Road.
Are there any bars and restaurants in the neighbourhood?
Yes! We have lots of great spots to eat and drink close by. Please see Our Blog for some of the best spots.
Are there any good shopping destinations nearby?
There are many shopping options in our neighbourhood, including:
- The boutique shops on Newtown’s eclectic King Street
- The vibrant stalls at Paddy’s Markets; and
- The high-street shopping at Broadway Shopping Centre
- Central Park on Broadway
For more information, please visit Our Blog
When can we check-in?
Check-in is available from 14:00. If you arrive before after 20:00, please contact our team to make the necessary arrangements.
Our Team can be contacted by phone on +61 9565 5051 or by e-mail at: firstname.lastname@example.org
When is check-out?
Check-out is before 10:00.
Do you offer flexible check-in / check-out times?
Is it possible to store my luggage at the hotel before check-in?
Yes, we can hold your luggage in our secure storage room at no additional charge prior to check-in.
Who can I contact to enquire about a reservation?
What are the reception's operating hours?
The reception is open between 07:00 – 21:00.
What forms of payment do you except?
- American Express
- Post Office cheques
What is the cancellation policy?
Cancellations must be made by 14:00, 3 days prior to your arrival to avoid a cancellation fee of the first nights’ accommodation.
It is not possible to cancel your reservation if you have booked a room which is indicated as 'prepaid' or 'non-refundable'.